Thursday, March 7, 2013

Cloud PBX: The New and Modern Phone System


We owe telephones to Alexander Graham Bell, without his invention we may be running businesses using telegrams to deliver information and open a sales opportunity. Just imagine how troublesome and ineffective that will be. From Bell’s original design telephones have come a long way and because of the ever evolving demand for communication phones continue to improve in an attempt to suffice our seemingly endless demand for a newer and better way to communicate with our family, friends and business associates.
Today’s technology has paved way for a cloud PBX system to be developed. Cloud PBX phone system is a system that is exists in a “cloud” or the internet. It delivers voice data through internet and trunks that reduces the use of hardware. This technology is much cheaper and better to do business with customers. It can be customized in a way that you want to have on your company. It does not have any lock in contracts like the other telecommunication company. This system makes a company appear bigger and established to the customers calling. It works best for small to large businesses. You can have unlimited lines and extensions with no extra cost.
Most companies are paying a lot of money to telecoms for traditional business phone lines but limited features. Cloud PBX may not be that well known yet but it is starting to be used by most companies nowadays. This new communication technology helps to add productivity to your business. Since calls that come in and are being made are through the internet, it has affordable call rates.
In addition, you can have a personalized 1300 or 1800 number or a landline number using Cloud PBX. It is like having an office at home or in another country. And if all employees are busy, calls can still be answered to the staffs that do not have a call. No calls will be missed with this system. Business will run smoothly because even power outages cannot hinder. Calls can be diverted to your mobile or to another phone or location that has power.
Say goodbye to the old fashion telephones and welcome the new and modern phones. No more hassle for waiting for the onsite technician to install the phones. Everything is fully supported by the experts. Once the VoIP phones arrive, the program is already configured.
Finally, it is right to upgrade to the newest technology that the world is offering today. It means that your business is willing to accept changes and easily adapt to it because it will be the key to business expansion. These VoIP phones are so affordable that it saves more than 50% of your phone bills.

Monday, February 4, 2013

Cloud PBX - Your Choice of Business Phone System


“It's not hard to make decisions when you know what your values are.”  Roy Disney

Choices are one greatest factor that a man does every single day. The decision could be in life, love and business.  A man’s choice determines his future. For example, if a man chooses to have more wants than his needs, then more likely, he will be in poverty full of misery and debts. Same thing in business, money is so much valuable because earning and profiting is your goal to have a successful company.

Choosing the right business phone is crucial. Remember that a good communication system in your enterprise is a great assistance because it let’s you get orders, inquiries, sales and other business transaction. Cloud PBX phone system was developed to do just that.

The system generally works by transmitting calls through VoIP technologies (Voice over Internet Protocol) that uses a SIP trunk to establish a connection to a PSTN (Public Switch Telephone System). To make it simpler to understand a Cloud PBX deliver calls through the “cloud” or the internet and SIP trunk minimizing your hardware needs.

Why choose Cloud PBX?

Firstly a cloud PBX system is easier to set up. All the components and programming needed are done in a remote server level which means all you need to do is to plug in the handsets to your internet connection and you have a fully functional PBX. Maintenance is also a breeze, since the system uses trunks and servers instead of hardware maintenance transpire in the servers leaving no additional cost to you with very minimal down time.

Apart from the savings businesses can also benefit from the innovative features of the system every aspect from the ground up can be customized to suit your requirements. This literally means that you can design your own phone system. For instance you need an IVR (Interactive Voice Response) service providers will give you the option to choose from a set of default voices or have a professional actor to do all the recordings for you. These recordings can then be used as your greeting message, on hold message menu system voice prompts and so on. Being a customized solution, you will also have the luxury to decide how you would like the phones to behave on certain periods of the day adapting to the bulk of phone calls that may receive.

Communication is indeed an important aspect for any business; it pays if you will spend a little more time before deciding what solution to go for. Weigh every option that you have rethought everything before deciding.

Tuesday, January 29, 2013

The New Generation Business Phone System: Cloud PBX


Communication is essential to every small and big businesses. Its speeds transaction and deals that assist any business to run easily and smoothly whilst still gaining profit.  Although it may not seem like it but choosing a business telephone system is crucial. It can dictate whether your business will gain revenue or not.

Cloud PBX phonesystem is a new generation phone system. Cloud refers to “internet” and PBX is “Private Branch Exchange”.  The system is functions using the internet and trunk lines thus it is able to reduce telecommunication cost by more than 70%.


These are some features and benefits from a Cloud PBX phone system:

·         Unlimited lines. You can have as many lines as you want with no additional cost.

·         Customized menu system. Here you can design the menus or set up that you want to have on your phones like the how the calls routes in your office.

·         No contract. There is no 2 year contract or line rentals in your Cloud PBX phone system.

·         Call Forwarding. You can have calls forward or divert to your home phones or mobiles.

·         Automated System. A customer calls in and hears greetings from an automated receptionist welcoming them and gives them an option to choose what department they want to be connected.

·         Voicemail. This feature is helpful especially for before or after office hours and if you are on vacation. It records customer’s messages during the times you are unreachable or out of the office.

·         Global Coverage. You can call to the other side of the world with lesser call rates. You can have customers from the other side of the globe to call and purchase or order your products.

·         Virtual Phone Numbers. If you have staff overseas, you can have this virtual numbers for your business. Cloud PBX has this feature for your business to expand from anywhere in the world.

·         Easy installation and set up. No need to pay more for a technician to set up this phone system. It could sound very complex but it is so easy to set up.

·         Number Porting. Phone numbers that you have for many years can still be used. Have your numbers ported out from your previous phone provider.

Hence, communication technology is needed to our business facilities today. Every time it upgrades, our business needs to grab it because it gives much income and less expense to small and large companies. This new generation business phone system or Cloud PBX will give constant communication with every loyal customers and clients.