Communication is essential to every small and big
businesses. Its speeds transaction and deals that assist any business to run
easily and smoothly whilst still gaining profit. Although it may not seem like it but choosing
a business telephone system is crucial. It can dictate whether your business
will gain revenue or not.
Cloud PBX phonesystem is a new generation phone system. Cloud refers to “internet” and PBX
is “Private Branch Exchange”. The system
is functions using the internet and trunk lines thus it is able to reduce
telecommunication cost by more than 70%.
These are some features and benefits from a Cloud PBX phone
system:
·
Unlimited lines. You can have as
many lines as you want with no additional cost.
·
Customized menu system. Here you can
design the menus or set up that you want to have on your phones like the how
the calls routes in your office.
·
No contract. There is no 2 year
contract or line rentals in your Cloud PBX phone system.
·
Call Forwarding. You can have calls
forward or divert to your home phones or mobiles.
·
Automated System. A customer calls
in and hears greetings from an automated receptionist welcoming them and gives
them an option to choose what department they want to be connected.
·
Voicemail. This feature is helpful
especially for before or after office hours and if you are on vacation. It
records customer’s messages during the times you are unreachable or out of the
office.
·
Global Coverage. You can call to the
other side of the world with lesser call rates. You can have customers from the
other side of the globe to call and purchase or order your products.
·
Virtual Phone Numbers. If you have
staff overseas, you can have this virtual numbers for your business. Cloud PBX
has this feature for your business to expand from anywhere in the world.
·
Easy installation and set up. No
need to pay more for a technician to set up this phone system. It could sound
very complex but it is so easy to set up.
·
Number Porting. Phone numbers that
you have for many years can still be used. Have your numbers ported out from
your previous phone provider.
Hence, communication technology is needed to our business
facilities today. Every time it upgrades, our business needs to grab it because
it gives much income and less expense to small and large companies. This new
generation business phone system or Cloud PBX will give constant communication
with every loyal customers and clients.