Tuesday, January 29, 2013

The New Generation Business Phone System: Cloud PBX


Communication is essential to every small and big businesses. Its speeds transaction and deals that assist any business to run easily and smoothly whilst still gaining profit.  Although it may not seem like it but choosing a business telephone system is crucial. It can dictate whether your business will gain revenue or not.

Cloud PBX phonesystem is a new generation phone system. Cloud refers to “internet” and PBX is “Private Branch Exchange”.  The system is functions using the internet and trunk lines thus it is able to reduce telecommunication cost by more than 70%.


These are some features and benefits from a Cloud PBX phone system:

·         Unlimited lines. You can have as many lines as you want with no additional cost.

·         Customized menu system. Here you can design the menus or set up that you want to have on your phones like the how the calls routes in your office.

·         No contract. There is no 2 year contract or line rentals in your Cloud PBX phone system.

·         Call Forwarding. You can have calls forward or divert to your home phones or mobiles.

·         Automated System. A customer calls in and hears greetings from an automated receptionist welcoming them and gives them an option to choose what department they want to be connected.

·         Voicemail. This feature is helpful especially for before or after office hours and if you are on vacation. It records customer’s messages during the times you are unreachable or out of the office.

·         Global Coverage. You can call to the other side of the world with lesser call rates. You can have customers from the other side of the globe to call and purchase or order your products.

·         Virtual Phone Numbers. If you have staff overseas, you can have this virtual numbers for your business. Cloud PBX has this feature for your business to expand from anywhere in the world.

·         Easy installation and set up. No need to pay more for a technician to set up this phone system. It could sound very complex but it is so easy to set up.

·         Number Porting. Phone numbers that you have for many years can still be used. Have your numbers ported out from your previous phone provider.

Hence, communication technology is needed to our business facilities today. Every time it upgrades, our business needs to grab it because it gives much income and less expense to small and large companies. This new generation business phone system or Cloud PBX will give constant communication with every loyal customers and clients.