Monday, February 4, 2013

Cloud PBX - Your Choice of Business Phone System


“It's not hard to make decisions when you know what your values are.”  Roy Disney

Choices are one greatest factor that a man does every single day. The decision could be in life, love and business.  A man’s choice determines his future. For example, if a man chooses to have more wants than his needs, then more likely, he will be in poverty full of misery and debts. Same thing in business, money is so much valuable because earning and profiting is your goal to have a successful company.

Choosing the right business phone is crucial. Remember that a good communication system in your enterprise is a great assistance because it let’s you get orders, inquiries, sales and other business transaction. Cloud PBX phone system was developed to do just that.

The system generally works by transmitting calls through VoIP technologies (Voice over Internet Protocol) that uses a SIP trunk to establish a connection to a PSTN (Public Switch Telephone System). To make it simpler to understand a Cloud PBX deliver calls through the “cloud” or the internet and SIP trunk minimizing your hardware needs.

Why choose Cloud PBX?

Firstly a cloud PBX system is easier to set up. All the components and programming needed are done in a remote server level which means all you need to do is to plug in the handsets to your internet connection and you have a fully functional PBX. Maintenance is also a breeze, since the system uses trunks and servers instead of hardware maintenance transpire in the servers leaving no additional cost to you with very minimal down time.

Apart from the savings businesses can also benefit from the innovative features of the system every aspect from the ground up can be customized to suit your requirements. This literally means that you can design your own phone system. For instance you need an IVR (Interactive Voice Response) service providers will give you the option to choose from a set of default voices or have a professional actor to do all the recordings for you. These recordings can then be used as your greeting message, on hold message menu system voice prompts and so on. Being a customized solution, you will also have the luxury to decide how you would like the phones to behave on certain periods of the day adapting to the bulk of phone calls that may receive.

Communication is indeed an important aspect for any business; it pays if you will spend a little more time before deciding what solution to go for. Weigh every option that you have rethought everything before deciding.